Hire terms

The short version of how hiring with us works. Your quote and invoice confirm the details for your booking. If anything here is unclear, email hello@edenandgrace.com and we'll talk it through.

Booking and payment

A 40% deposit secures your date and your pieces. We hold nothing until it's paid.
The balance is due four weeks before your wedding. Bookings made inside four weeks are paid in full on booking.
All prices include GST.

Changes and cancellations

Cancel more than four weeks out and we keep the deposit. Inside four weeks, the full amount is payable, as we've turned other couples away for your date.
Need a new date? Let us know as early as you can and we'll move your booking if the pieces are free.
Adding pieces is always fine, subject to availability.

The Morning Of rooms

We set up the afternoon before (or an agreed early morning) and pack down once you've left for the ceremony.
Please have the space clear before we arrive, or book our room clear and reset and we'll move the furniture out and back.
We'll move furniture two people can safely carry. We don't move beds (we style around them), pianos, anything fixed to a wall, or heavy pieces up or down stairs.
Let us know about stairs, lifts, parking or access rules when you book, so we can plan the setup.

Delivery and pick up

Room packages include delivery, setup and pack down across Sydney. Regional areas have a travel fee we'll quote upfront.
Catalogue delivery and collection across Sydney is from $150, with a $250 minimum order, and free on orders over $1,000. Regional delivery is by quote.
Picking up yourself is free. Please bring a vehicle big enough to carry the pieces flat and protected, and return them at the agreed time.
Furniture you pick up yourself carries a $200 refundable bond, returned within seven days once we've checked everything over.

Looking after the pieces

Pieces stay in your care from delivery or pick up until we collect them or you return them.
Please keep indoor pieces indoors, away from candles, food, drinks, makeup and spray tan. Parasols and the front door floral pillar are made for outside, but bring them in if it rains and overnight.
Normal wear is on us. Damage, stains or missing pieces are charged at repair or replacement cost.
Our florals are high quality faux, so colours can vary slightly from photos.

Photos

We may photograph the styled room for our portfolio and socials. We'll ask before sharing anything with you or your family in it.